Shipping + Handling

Delivery

Thank you very much for choosing to make a purchase with isleofeden.co.nz.

Please fill out delivery information as best you can, providing all information needed by our trusted delivery experts (Go to tenth floor, knock), so as they can get your order to you asap.

 

Delivery Timing

We will process your order as soon as possible within standard business hours. If residing in the North Island, you should receive your delivery within 1-3 days. If residing in the South Island you should receive your delivery within 2-4 days. We will email you a confirmation once your order has been shipped. If there is a public holiday we will probably need an extra day to get your sunnies to you. And if you live rurally it may take a little longer.

You can always check to see how your order is going by either checking the tracking number or by emailing us at info@isleofeden.co.nz.

Orders to Australia should be delivered within 10 working days. If there are any public holidays, it will most likely take another day. You can always check to see how your order is going by either checking the tracking number or by emailing us at info@isleofeden.co.nz

 

International Orders

Orders shipped to countries outside of New Zealand and Australia may take up to 6 weeks from purchase date to get to you. Any orders that cannot be accepted within this time frame will be returned back to Isle of Eden, and subjected to return postage fees. Your purchase may be subject to import taxes, customs duties and fees levied by the destination country. Additional charges for customs clearance must be borne by you (the customer) ; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.  You can always check to see how your order is going by either checking the tracking number or by emailing us at info@isleofeden.co.nz